Introduction Welcome to Global Blue LLC! We are dedicated to ensuring your shopping experience is smooth and satisfactory, from the moment you place an order to when it arrives at your doorstep. This Delivery Policy outlines the terms and conditions regarding the shipping and delivery of items purchased from our website.
Order Processing
Order Confirmation: After placing your order, you will receive an email confirmation with your order details.
Processing Time: Orders are processed within 1-2 business days. Orders placed after 2 PM EST or on weekends and holidays will be processed the next business day.
Inventory Issues: If an item is out of stock or backordered, we will notify you via email with an estimated restock date or offer an alternative solution.
Shipping Options
Standard Shipping: Delivery within 3-7 business days.
Expedited Shipping: Delivery within 2-3 business days.
Overnight Shipping: Next business day delivery for orders placed before 2 PM EST.
Shipping Rates
Standard Shipping: Flat rate of $5.99 or free for orders over $50.
Expedited Shipping: Flat rate of $14.99.
Overnight Shipping: Flat rate of $29.99.
International Shipping
Availability: We offer international shipping to select countries. Shipping rates and delivery times vary by destination.
Customs and Duties: Customers are responsible for any customs duties, taxes, or fees imposed by their country. Please check with your local customs office for more information.
Order Tracking
Tracking Information: Once your order is shipped, you will receive an email with the tracking number and a link to track your package.
Carrier Services: We use reputable carriers such as USPS, UPS, and FedEx for all deliveries.
Delivery Issues
Lost or Stolen Packages: If your package is lost or stolen, please contact our customer service within 7 days of the expected delivery date. We will work with the carrier to investigate and resolve the issue.
Incorrect Address: Ensure your shipping address is accurate when placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.
Delivery Attempts: For any delivery requiring a signature, the carrier will attempt delivery three times. After the third attempt, the package will be returned to us, and additional shipping charges may apply for re-delivery.
Returns and Exchanges For information on returns and exchanges, please refer to our Refund Policy.
Contact Us If you have any questions or concerns regarding your delivery, please contact our customer service team:
Policy Updates Global Blue LLC reserves the right to update or modify this Delivery Policy at any time. Changes will be posted on this page, and the effective date will be updated accordingly.
